TESTIMONIALS

At Merlin Auto Group, our primary focus is to provide unparallaled service to our clients, ensuring that their experience is just as remarkable as the luxury cars they purchase or service with us. From first-time exotic car buyers to seasoned collectors, we are dedicated to cultivating lasting partnerships through professionalism, enthusiasm, and efficiency. Explore why our valued clients continue to choose us, and please share your feedback with us as well, as we are committed to maintaining the highest level of service.

4.8
Based on 113 reviews
I bought a high end SUV from these guys from far away. The service was always great and reponded always right away. Great shop and dealerships
Steve Rayman
Steve Rayman
01/24/24
I want to express my satisfaction with the service provided on my Ferrari. Impressive to say the least and all employees were professional and the efficiency displayed exceeded my expectations. A company committed to excellence. I will refer all my friends and family to the Merlin Auto Group for any and all automotive related sales and service. Thank you.
I purchased a rare car out of state from Ethan at Merlin Auto Group. The experience exceeding my expecations - emails were prompt (often within an hour or two) and informative. The dealership was gracious and flexible in helping me with a quick transaction and car pickup - which was appreciated considering I had no previous purchase history with the dealer. The car's condition was exactly as described on delivery. Ethan and the whole Merlin team continued to be very supportive over phone and email with questions as I was learning the vehicle... and with service / parts issues. I would not hesitate to purchase any vehicle from Merlin, and I hope to have that opportunity in the future.
I have nothing but praise to all the helpful and kind people at Merlin Auto Group. I had won this RX8 at an auction they held on BAT and the people here made everything as seamless as possible. I give special thanks to Ethan for being such a great and kind person to deal with. Every question I had was answered swiftly and thoroughly. Couldn't have asked for a better experience. Also the facility is incredible. The collection is like no other I've ever seen.
Great exp. they were helpful and I bought a car from them off BAT and it was not a scam lol. There is a scratch on my car that was not in the pictures but they are working with me to get it fixed and we believe it happened in transit.
Great cars and service
eli shashoua
eli shashoua
09/18/23
great people to work with very standup and honest had a great experience on my purchase.
Chris Gipson
Chris Gipson
05/22/23
Great buying experience!
Ashlyn Wade
Ashlyn Wade
05/09/23
Great service for exotics. Everyone is welcoming and educated. Any question you have they will have an answer or get one for you! They go the extra mile and make sure any and every detail is taken care of!!Any exotic/vintage service or sales needs- I will come here.
Rajan Shah
Rajan Shah
05/06/23
Jay Sawyer
Jay Sawyer
03/23/23
Great service and selection. I highly recommend Merlin Auto Group!
Neil Johnson
Neil Johnson
02/02/23
Wonderful buying process, Ethan was professional and car was exactly as described, couldn't be happier. Highly recommend!!
Rick Mazer
Rick Mazer
01/23/23
Excellent service and responsiveness before, during and after my purchase. Ethan Reish was excellent as my contact with the company and made it a smooth transaction.
Chase Cook
Chase Cook
01/17/23
What a place! Cool spot! Would recommend!
These are wonderful people to work with. Efficient, honest, and attentive to detail. I couldn’t be more pleased with my car or my experience with them.
Ultra Violet
Ultra Violet
12/29/22
Magnificent experience and outstanding customer service! Megan is so knowledgeable, professional and personable.
Buzz Luthi
Buzz Luthi
11/07/22
Merlin Auto Group is one of the best pre-owned Ferrari dealerships around. When I purchased my 2007 F430 Spider they went beyond the call of duty and ended up spending several thousand dollars on the car after the deal was done under no obligation. They have a great sales team with Meagan and one of the best Ferrari techs in the country. I highly recommend them if you’re in the market for a pre-owned Ferrari.
Niall
Niall
11/01/22
5 star service and 5 star experience. Honestly one of the best experiences I have had with any business. They are passionate about what they do, very knowledgeable and customer oriented as well as just being fantastic, humble and down to earth people. If you are spending the money on high end sports car then you want someone you can trust and I can honestly recommend Adam, Meagan and the entire merlinautosports team!
Adam and Ethan made my purchase experience better than I could have imagined. All questions answered and over the top efficient. Never buying anywhere else. Not surprised to run into our old neighbors picking up there car, too.
josh meyers
josh meyers
08/30/22
Best car dealership experience ever!! Purchasing a car has always been a stressful experience for me. Ethan at Merlin auto made it the opposite. He was extremely knowledgeable and passionate about his job and the cars and I didn’t feel any pressure. All he cared about was that I got exactly what I wanted! Which I did! Would highly recommend Merlin to any person who wants quality service and even better people running the place! Keep up the good work guys!!!
Exceptional Service, start to finish!
I have bought several cars from these folks and always feel I got everything I paid for and more. If you are looking, let Mickael find it for you
Robert Stine
Robert Stine
02/21/22
Wow - what a great experience! After a number of fails with other dealers and sales reps, I was fortunate to get connected to Merlin (Eric and Meaghan). Very knowledgeable and professional. Excellent follow-through on details large and small. Our pick-up experience was 5 star. Highly recommended!
Thank you for taking the time to answer all my questions with patience. Very knowledgeable and thorough. Have already recommended to family and friends.
Mark Fino
Mark Fino
12/15/21
These are true car guys. They are the most knowledgeable and courteous car guys I have ever met. Awesome experience.
Lee Shaffer
Lee Shaffer
12/15/21
Wonderful service, experts at what they do. Highly recommend!
Brought my BMW M4 to them for some cosmetic repair work and they knocked it out of the park. Will be back hopefully for a Ferrari in the future.
I was blown away by the level of customer service and technical expertise. Great shop and definitely my new go-to, 10/10, you guys are awesome!
David Wright
David Wright
12/08/21
First class operation and wonderful people. The auto service team did a fantastic job, and customer service is top notch. Would highly recommend!
Lee
Lee
10/08/21
From looking for a car, to buying a car, Merlins Auto Group was very helpful and delivered a great and confident customer experience. I have since had my Ferrari F430 serviced there as well and am very pleased. They go out of there way to ensure you and your car are taken care of!
Diane Brown
Diane Brown
10/07/21
Meaghan was an absolute delight. She is very professional, knowledgeable and courteous with every detail of my transaction.Recommend her highly!!
Tim Howard
Tim Howard
05/11/21
I shopped with Merlin Auto Group for a pre-owned Ferrari for the 1st time recently. I found them to be very forthcoming about all aspects on the condition & values of each car I was looking at. My experience left me feeling that they are a dealer that can be trusted & a dealer I would be happy to do business with in the future
What great service and amazing inventory! Everyone I worked with was such a pleasure to meet!
nouhن nouh
nouhن nouh
03/31/21
John Pickron
John Pickron
03/19/21
J Adams
J Adams
11/30/20
Have never dealt with a more knowledgeable and customer friendly staff --- from sales to service. Most importantly as it relates to exotics, they stand behind their cars and take pride in doing so. Truly a unique dealership.
David Norris
David Norris
10/26/20
Excellent people
Forret Watts
Forret Watts
10/14/20
The best place in the southeast to have a Ferrari serviced or fixed! Fast friendly, honest and with regards to Ferrari affordable. Vance is the best customer service representative on the planet! Knowledgeable and creative if necessary!! Highly recommend!!
Ronald Perry
Ronald Perry
08/09/20
An exceptional dealership that delivers Ritz Carlton service levels after the sale.Megan is top notch with follow up and I would recommend this dealership to anyone looking at Bentleys.
Brought my wife’s 2012 Audi to get the battery checked and Vance and his team worked fast and detected a problem that could have been very costly if overlooked. Didn’t try to upsell on services we didn’t need and took the time to explain each step of the process! A pleasure all the way!
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Hours of Operation
  • Monday-Friday:
    9 AM – 6 PM EST
  • Saturday:
    By Appointment
  • Sunday:
    Closed

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