Merlin Auto Group Reviews | Client Testimonials

At Merlin Auto Group, our primary focus is to provide unparallaled service to our clients, ensuring that their experience is just as remarkable as the luxury cars they purchase or service with us. From first-time exotic car buyers to seasoned collectors, we are dedicated to cultivating lasting partnerships through professionalism, enthusiasm, and efficiency. Explore why our valued clients continue to choose us, and please share your feedback with us as well, as we are committed to maintaining the highest level of service.

Excellent

Merlin Auto Group

Based on 125 reviews

David Gerken

Thoroughly professional and uniquely qualified staff instill confidence in your cars repair and service. Compliments to Dean and Malcom for their efforts to keep my older Bentley on the road safely and reliably.
Thanks!

Response from the owner:Thank you so much for your kind words and for trusting us with your Bentley. We’re proud to have professionals like Dean and Malcolm on our team, and I’ll be sure to pass along your compliments to them. It’s our pleasure to help keep your car running safely and reliably, and we look forward to supporting you with any future service needs. Thanks again!

Chase Cook

What a place! Cool spot! World class service center. Great collector car dealer. Check them out! Would recommend!

Response from the owner:Thanks so much for the enthusiastic review! We're thrilled you had a great experience with us. Whether it's servicing or sourcing special collector cars, we take pride in delivering world-class service. We truly appreciate the recommendation—hope to see you again soon!

david thomas

Merlin Auto Group is simply the Best!
Recently two of their team members Dean and Malcom took their time to answer and show us cars of interest to my 100 year old friend who still Drives his Rolls Royce and has had excellent service work done here, along with myself.

I highly recommend The Merlin Group as they go the extra mile to take professional care of their customers on a one to one human level!

Response from the owner:Thank you so much for the kind words and thoughtful review! It was truly an honor for Dean and Malcolm to spend time with you and your remarkable friend—100 years young and still enjoying his Rolls Royce! We're thrilled to hear both of you have had great experiences with our team and service department. At Merlin Auto Group, we pride ourselves on delivering a personalized approach to every client interaction, and your feedback means the world to us. Thank you again for your recommendation. We look forward to continuing to serve you both for many miles to come!

J. I .Shreenath

Purchased a vehicle here. Ethan was very helpful and responsive. Experience was great. Brought it in for ceramic coating. Dean and his team did a great job from start to finish. Excellent service and very professional. Top notch crew!

Response from the owner:Thank you for your kind words! We're thrilled to hear that you had a great experience purchasing your vehicle with Ethan and that Dean and his team provided top-notch service with the ceramic coating. We truly appreciate your support and look forward to serving you again in the future. Enjoy your new ride!

Marc Ajello

It’s great to find a dealer/service experience where every member of the team shares the same passion for fine automobiles as you. From the moment you arrive you know you have made the right choice. Professional, polite and knowledgeable staff will ascertain exactly what you need and devise a plan to get the job done with the highest quality standards. Ask for Dean, he will treat you right. My classic Porsche is a Merlin car now. They worked their magic for me.

Response from the owner:We’re honored to have earned your trust and thrilled to welcome your classic Porsche into the Merlin family. It’s always our goal to create an experience where true car enthusiasts feel right at home, and we’re so glad you felt that from the moment you walked in. Dean and the rest of the team are passionate about delivering top-tier service with genuine care—and it means a lot to hear that came through. Thank you again for the kind words. We’re grateful for your support and look forward to being part of your automotive journey for years to come!

Robert Johnston

Deane was exceptionally professional and courteous
He made the process of buying a car so easy and delightful!

Response from the owner:Thank you, It was a pleasure assisting you, and we are so glad to hear you had an easy and enjoyable experience. Wishing you all the best with your new car, and we hope to stay in touch!

James Bohn

I was looking for a place to store my Maserati while my home garage is being used as a staging area for a home remodel. After spending at least an hour on the phone with Dean of Merlin talking cars, he was gracious enough to invite me up to take a tour of their operation. One word - WOW! The level of service they provide is on par with the many beautiful cars I saw (Ferraris, Lamborghinis, Bentleys, Rolls, GT40s - you name it and they had it). They are completely customer-focused and offer everything from storage, pickup/delivery, maintenance (by factory trained and approved techs) - the whole ten yards, and all in a completely secure setting. They really take every aspect seriously and execute it professionally.

I would not hesitate to recommend Dean and Merlin Automotive to anyone looking to store their exotic mistress. There are a few such places around Atlanta, but Merlin is far and away the place I would recommend. Six out of five stars.

Response from the owner:Thank you so much for your incredible review! It was a pleasure talking cars with you and showing you around our facility. We take great pride in providing top-tier service and care for every vehicle entrusted to us, so hearing your enthusiastic feedback truly means the world. Your Maserati is in great hands, and we’re glad you felt our passion for excellence during your visit. If you ever need anything—from storage and maintenance to just talking cars—we’re always here. Thanks again for your trust and recommendation!

David Long

I bought a 1962 Corvette from Merlin Auto Group and couldn’t be happier. From my first conversation with Ethan on phone to onsite visit and speaking with Adam and also Wade I felt very comfortable doing business with them. Not only did they fulfill agreements and promises they went over board on things they fixed on car. They definitely wanted care to be right!! I would highly recommend them to anyone interested in one of their cars! David Long

Response from the owner:Thank you so much for your kind words, David! It was an absolute pleasure working with you throughout the process of acquiring your 1962 Corvette. We're thrilled to hear that your experience with Ethan, Adam, and Wade made you feel comfortable and confident in choosing Merlin Auto Group. Our goal is always to go above and beyond for our clients, and knowing that you’re happy with your Corvette and the service we provided means the world to us. Your recommendation is greatly appreciated, and we hope you enjoy every moment behind the wheel of such a stunning car! If there's ever anything else we can assist you with, don’t hesitate to reach out. Thank you again for trusting us with your purchase!

LaTeisha Williams

Making a last minute decision to have my car detailed with Merlin Auto Group was the best decision EVER!!! Dean, the salesman and all the other staff I talked to was the absolute best people I have ever done business with. It felt like family. I got to know some of them personally and was able to tour some amazing vehicles. They did a great job on my vehicle! Whenever I am in town I will definitely look them up to take car of my Maserati! I highly recommend them for all your luxury vehicle services!

Response from the owner:Thank you so much for your amazing review! We're thrilled to hear that your experience with Merlin Auto Group was such a positive one. Dean and the rest of our team take great pride in providing not just exceptional service, but also creating a welcoming, family-like atmosphere for our clients. It’s wonderful that you got to tour our collection—we love sharing our passion for cars with fellow enthusiasts! We’re so glad you were happy with the detailing work on your Maserati, and we’d be delighted to assist you again whenever you’re in town. Thank you for your recommendation, and we look forward to seeing you again soon!

David Tester

From an old car guy, this organization stands out as truly special. Easy and transparent communication. Smooth and efficient transaction. The 29 year old car was everything I imagined it could be. Finally another bucket list item checked off! Thank you Merlin Auto Group. I'm sure I'll be back!

Response from the owner:Thank you so much for your kind words! We're thrilled to hear that your experience with Merlin Auto Group was smooth and transparent. It's fantastic that the car met your expectations and helped you check off another bucket list item. We look forward to assisting you again in the future. Enjoy your 29-year-old gem, and thanks for choosing us!

steve bowden

Helpful and willing to get hands on, easy to work with, communicative

Wes Rodda

Merlin Auto Group doesn’t just service Ferrari’s. They have a master Porsche tech, Kellen Miller, on staff who worked his magic on my ‘95 911.

I’ve owned the car 5 years and the alignment never felt quite right. I’ve taken it to a handful of shops over the years and no one could quite figure it out. Enter Kellen who quickly identified the issue, did the repairs and alignment. I mean he used to work for Porsche so needless to say, he knows his stuff. And you can tell he takes pride in his work.

The car now drives straight as an arrow. I’m floored at how amazingly good the car feels now. It completely transformed the driving experience. Thank you Kellen!

Response from the owner:Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Kellen was able to provide such exceptional service for your '95 911. At Merlin Auto Group, we take pride in having skilled technicians like Kellen who are passionate about what they do. It's wonderful to know that Kellen's expertise and attention to detail resulted in a significant improvement in your driving experience. We understand how important it is for your vehicle to perform at its best, and we are delighted that Kellen was able to identify and resolve the alignment issue that had been bothering you for so long. We truly appreciate your trust in us and your kind words about Kellen's work. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

Shawn Hayes

Hector Torres

I bought a high end SUV from these guys from far away. The service was always great and reponded always right away. Great shop and dealerships

Response from the owner:Thank you very much for taking the time to share your experience with us! We're thrilled to hear that you had a positive experience purchasing your high-end SUV from our dealership, even from afar. Providing excellent service and prompt responses to our customers is always our top priority, and we're delighted that you found our team to be accommodating and responsive throughout the process. Your satisfaction is incredibly important to us, and it's wonderful to know that we were able to meet your expectations.

Steve Rayman

I want to express my satisfaction with the service provided on my Ferrari. Impressive to say the least and all employees were professional and the efficiency displayed exceeded my expectations. A company committed to excellence. I will refer all my friends and family to the Merlin Auto Group for any and all automotive related sales and service. Thank you.

Response from the owner:We are delighted to hear about your satisfaction with the service provided for your Ferrari. Your feedback is truly appreciated, and it means a lot to our team. We take great pride in providing exceptional service and maintaining the highest standards of professionalism and efficiency. Your positive comments about our employees and the quality of service you received are a testament to our commitment to excellence. We strive to exceed our customers' expectations in every interaction.

Jonathan Aliota

I purchased a rare car out of state from Ethan at Merlin Auto Group. The experience exceeding my expecations - emails were prompt (often within an hour or two) and informative. The dealership was gracious and flexible in helping me with a quick transaction and car pickup - which was appreciated considering I had no previous purchase history with the dealer. The car's condition was exactly as described on delivery. Ethan and the whole Merlin team continued to be very supportive over phone and email with questions as I was learning the vehicle... and with service / parts issues. I would not hesitate to purchase any vehicle from Merlin, and I hope to have that opportunity in the future.

Response from the owner:Thank you so much for taking the time to share your positive experience with Merlin Auto Group. We understand that purchasing a rare car out of state can be a unique experience, and we're delighted that Ethan and the Merlin team were gracious and flexible in facilitating a quick transaction and car pickup. It's great to hear that the entire Merlin team continued to provide excellent support as you familiarized yourself with the vehicle. We're here for our customers not only during the purchase but also for any questions or assistance they may need afterward, including service and parts. Your willingness to consider purchasing from Merlin Auto Group again in the future is the highest compliment we could receive. We look forward to the opportunity to assist you with any future vehicle needs. If you have any further questions or if there's anything else we can do for you, please don't hesitate to reach out.

Tevin Tvedt

I have nothing but praise to all the helpful and kind people at Merlin Auto Group. I had won this RX8 at an auction they held on BAT and the people here made everything as seamless as possible. I give special thanks to Ethan for being such a great and kind person to deal with. Every question I had was answered swiftly and thoroughly. Couldn't have asked for a better experience. Also the facility is incredible. The collection is like no other I've ever seen.

Response from the owner:Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a seamless and enjoyable experience with us, particularly in winning the RX8 at the BAT auction. Our team takes great pride in providing excellent customer service. It's wonderful to know that your questions were addressed promptly and thoroughly, ensuring you had all the information you needed. If you ever have any more questions or need assistance in the future, feel free to reach out. Safe travels and enjoy your new RX8!

Wesley Bailiff

Great exp. they were helpful and I bought a car from them off BAT and it was not a scam lol. There is a scratch on my car that was not in the pictures but they are working with me to get it fixed and we believe it happened in transit.